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Oscar Munoz Quotes


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Quotes by Oscar Munoz

Showing 41-50 of 69 Quotes by Oscar Munoz

It's the human approach to customers that I want to bring back.

~Oscar Munoz

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We have significant work to be done. We have old, antiquated systems. Remember the 8-track tape player? Think of that as our core system, and we're living in a world where everybody has an iPhone.

~Oscar Munoz

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Getting people where they want to go, reliably and happily, can make or break their ability to succeed in a work endeavor or to hug a family member at an important moment.

~Oscar Munoz

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I am a first-generation college graduate, and I'm proud to say that most of my other siblings have college degrees as well. Our parents taught us to work hard and never forget our family roots, where we came from, and how much effort it took to get to where we are today.

~Oscar Munoz

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It is important that we win back the trust of employees first, then customers.

~Oscar Munoz

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We are not going to put a law enforcement official onto a plane to take them off... to remove a booked, paid, seated passenger. We can't do that.

~Oscar Munoz

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I think my reaction to most issues is to get the facts and circumstances.

~Oscar Munoz

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We have not provided our frontline supervisors and managers and individuals with the proper procedures that would allow them to use their common sense.

~Oscar Munoz

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We're going to teach and broaden sort of the cultural impact of respect and dignity, regardless of where you're sitting. And that's why we've said once you've boarded an aircraft, we're not going to take you off except for safety and security.

~Oscar Munoz

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You forget sometimes that the people you're carrying are human.

~Oscar Munoz

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Biography

Nationality: American

Type: Businessman

Born: Unknown

Links

Find Oscar Munoz on Amazon

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