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Christopher Voss Quotes


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Quotes by Christopher Voss

Showing 11-20 of 52 Quotes by Christopher Voss

Consider this: Whenever someone is bothering you, and they just won't let up, and they won't listen to anything you have to say, what do you tell them to get them to shut up and go away? 'You're right.' It works every time. But you haven't agreed to their position. You have used 'you're right' to get them to quit bothering you.

~Christopher Voss

Topics: Agreed Anything Away Bothering Consider Every Every Time Get Go Go Away Just Listen Position Quit Right Say Shut Shut Up Someone Tell Them Time Up Used Whenever Works You

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There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are most used to giving the counterfeit yes because they've been trapped by the confirmation yes so many times. So the way you master no is understanding what really happens when somebody says 'no.' When yes is commitment, no is protection.

~Christopher Voss

Topics: Because Been Commitment Confirmation Counterfeit Giving Happens Kinds Many Master Most People Protection Really Says Somebody Three Times Trapped Understanding Used Way Yes You

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People who are lying are, understandably, more worried about being believed, so they work harder - too hard, as it were - at being believable.

~Christopher Voss

Topics: About Being Believable Believed Hard Harder Lying More People Too Were Who Work Worried

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In a job negotiation, the implementation of that deal is your success that also causes the company to succeed.

~Christopher Voss

Topics: Also Causes Company Deal Implementation Job Negotiation Succeed Success Your

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The 'that's right' breakthrough usually doesn't come at the beginning of a negotiation. It's invisible to the counterpart when it occurs, and they embrace what you've said. To them, it's a subtle epiphany.

~Christopher Voss

Topics: Beginning Breakthrough Come Embrace Epiphany Invisible Negotiation Occurs Right Said Subtle Them You

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When it comes to salary negotiation, don't forget that salary is only one term of employment. What else is on the table - vacation time, benefits, bonuses, flex days? Before determining that these terms are 'must-haves' or 'giveaways' to get a bigger salary, find out what the counterpart has to offer.

~Christopher Voss

Topics: Before Benefits Bigger Days Determining Else Employment Find Forget Get Negotiation Offer Only Out Salary Table Term Terms Time Vacation

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The No. 1 rule in any negotiation is don't take yourself hostage. People do this to themselves all the time by being desperate for 'yes' or afraid of 'no,' so they don't ask for what they really want. Instead, they ask for what they can realistically get. I've heard many people say, 'Well, that's a non-starter, so we won't even bring it up.'

~Christopher Voss

Topics: Afraid Any Ask Being Bring Desperate Even Get Heard Hostage Instead Many Negotiation People People Say Realistically Really Rule Say Take Themselves Time Up Want Well Yes Yourself

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As human beings, we're powerfully swayed by how much we feel we're being respected. People comply with agreements if they feel they've been treated fairly and lash out if they don't.

~Christopher Voss

Topics: Agreements Been Being Beings Fairly Feel How How Much Human Human Beings Much Out People Respected Swayed Treated

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As a negotiator, you should strive for a reputation of being fair. Your reputation precedes you. Let it precede you in a way that paves success.

~Christopher Voss

Topics: Being Fair Precede Precedes Reputation Should Strive Success Way You Your

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Mirroring is simply repeating what someone just said. It creates more reception from the other side, it focuses attention, and it gives them an opportunity to dial in more with you and you to dial in more with them. It causes an almost completely unconscious response for the person to want to go on.

~Christopher Voss

Topics: Almost Attention Causes Creates Dial Gives Go Just More Opportunity Other Person Reception Repeating Response Said Side Simply Someone Them Unconscious Want You

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Biography

Nationality: American

Type: Businessman

Born: Unknown

Links

Find Christopher Voss on Amazon

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