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Stanley Marcus Quotes


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Quotes by Stanley Marcus

Showing 11-20 of 31 Quotes by Stanley Marcus

I saw an ad for an expensive car and got so excited about it, I called the dealer. 'How are those new cars?' I asked. 'They're fine,' he said. I thought he'd offer to let me drive it for a weekend. He didn't. I expected a salesman to call. No one did. I didn't buy the car.

~Stanley Marcus

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I went into a Beverly Hills shop to buy an attache case. They had 250 cases on their shelves. I asked an attractive saleswoman if they carried one made of belting leather. She said 'no.' That was the end of the conversation. She made no attempt to show me another case that would provide equal service. I didn't buy an attache case.

~Stanley Marcus

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It ought to be self-evident common sense that service is important to sales. But it's not.

~Stanley Marcus

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If the salesperson is busy, he or she should nod and say 'I'll be with you in a few moments,' so the customer won't mind waiting.

~Stanley Marcus

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What we learned was that the collective glamour of a specialty store could sell a lot of merchandise.

~Stanley Marcus

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The department store was a product of the 19th century and became a very important institution as America went into the 20th century. It provided show places in developing towns like Terre Haute, Sacramento, and Dallas.

~Stanley Marcus

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It was at the department store where people got away from provincialism.

~Stanley Marcus

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I'd like to put together a think tank of people - economists, futurists, city planners, a few department-store people - to discuss reinventing the department store.

~Stanley Marcus

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Running a fashion business takes the heart of a good gambler. You're always dealing with new things. And there's no guarantee that anything new is going to be successful.

~Stanley Marcus

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Deciding taste is egotistical, but that's how taste is established, by somebody having the courage to say, 'I don't want to sell that.'

~Stanley Marcus

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Biography

Nationality: American

Type: Businessman

Born: April 20th, 1905

Died: January 22nd, 2002

Links

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